After posting the first blog last night, I kept thinking about my first dramatic life changing visual talking experience. My note to my first girlfriend with a heart and my picture with the words "kiss me" does not count. I was only six years old (and Lisa, if you are reading this, it was a great kiss!).
I mean my first professional wow!! breakthrough moment with visual talking. About twenty years ago I was leading a group of very talented people to build a new product. We carefully took all the "requirements" from the customer, wrote them done, discussed them and agreed that here is the "word specification" we would build. No pictures, just words. We thought we all "saw" the same things in our minds. Well, you could guess, we built a monster that the customer did not recognize, so we needed to start over from scratch. But, this time, we would clearly "see" the product before we built it. Just how to do that was the real question. Well, we brought in cartoonists to help everyone draw their view. We shared views and through a very collaborative process we all "red-lined" the imagery to final design. It really worked. The customer loved it. I still have that final sketch. This was the beginning of a an exciting journey - how to easily talk with pictures.
